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There is no rhyme or reason to the randomness of the times that live sessions occur…only that there are only 2 per week and they only last an hour. Because why wouldn’t you schedule the first live session at 5am? The next live session was offered at 4pm. That’s right…the first one hour live session was scheduled at 5am. My first live learning session for the course was at 0500 central time. Zoom meetings will take place at weird times. Only one of the 3 learning facilitators will be present at each zoom meeting. There will be 2 zoom meetings each week lasting an hour each. They are industry professionals who do their part to attend zoom meetings. These people should not be confused with a graduate assistant and these sessions are not real college office hours where you could ask about the homework or the lectures and receive a legit answer. Learning Facilitators = 3 Cybersecurity professionals who appear in zoom meetings for an hour once a week to talk about current events. He can be supportive but is powerless to do anything. Success Coach = This is a dude who tries to deflect any issues. She will disappear once you’re paid in full. Emeritus Manager of Academic Delivery = This is the money grabber. MIT Faculty = Brilliant lecturers and educators but unfortunately, they’re just recorded talking heads in this program. I actually got so frustrated that I reached out to the actual MIT faculty in the recorded media lectures and they at least were courteous enough to reply and direct me back to the help desk and the “learning facilitators.” Lets identify some of the characters in this expensive comedy.
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In fact, I reached out to her via LinkedIn when she refused to reply but still no acknowledgement from this person. I won’t name her, but I have the emails I sent as proof. This person straight up refused to even acknowledge my written request for assistance. So now I reach out to the program administrator at Emeritus xPRO. So now we’re in a loop where the help desk doesn’t know anything and the learning facilitator doesn’t care about answering questions related to the assignments. Learning facilitator tells me I need to submit my question to the help desk. So I wait for 1 of 2 live weekly online sessions with a learning facilitator and ask my question.
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A few days later, help desk says I should ask a “learning facilitator” during a live session to clarify the assignment. I would have a legit question about the homework assignment.
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Here is where I had a big problem with this course. Notice I did not say you would receive an answer….maybe just a reply. If you have a question about a lecture or about an assignment, you’ll need to submit a help desk ticket and you’ll receive a reply in up to 3-4 days from a “help desk”. Again, all information required to complete the assignment not provided in the provided media so you’re left to your own to research the material any way you can and then complete the assignment. This might take all day to complete….say 6 or more hours. Other assignments would indicate 90 minutes required to complete required viewing of recorded material and then write 400-600 words on 4 or 5 bullet points. It would take me up to 3 additional hours to complete this assignment. It was suggested that a homework assignment might take 30 minutes to view a recorded session and then answer in essay form (4 or 5 bullet points) in 200-400 words. This means you will have to google the rest of the information needed to be able to complete the assignments. In fact sometimes they don’t provide nearly enough of the answers to the questions in the assignments. Homework assignments and quizzes will be issued weekly so you may not work ahead. There will be an extraordinary amount of “homework” that will be doled out to participants via an automated “school app” called “Canvas.” Canvas is used by many schools and will let you know how many recorded media items you must watch each week and keep track of your homework and quizzes. This course MIT xPRO Cybersecurity may be considered an extreme cash grab by MIT and just about every other institution offering these recorded media training courses. Also, there should be a clear list of what you will not receive. There should be a more clear description of what you will receive for your $7000.